Attention to details (new beach towels regularly, drinks and snacks at the rooftop pool: staff handing out ice cream, making mojitos etc), very good breakfast, very nice staff,
Benedikt
octubre de 2024
Can’t say anything bad about this hotel. It was incredibly clean throughout the whole hotel - our room was cleaned to the highest standard everyday, pool area cleared up cups etc really frequently, lovely smell in all of the communal areas. Breakfast was exceptional - huge choice of foods, everything you could think of was there. Smoked salmon, honeycomb, pastries, breads, meats, cheeses, cereals, full English, omelettes, tortillas, waffles, juices, cava, hot drinks. Everything! All the staff were really friendly and helpful. Restaurant on site (Gourmet Market) had a wide selection of wonderful foods. Room had air con, Bluetooth built in speakers, tv with movies to rent, mini fridge, hairdryer, double sink, iron/board, safe.
John
octubre de 2023
Hotel is lovely and very clean staff are very helpful and friendly and had a lovely stay. Breakfast lots of choice and very nice
Jimmy
febrero de 2025
loved the clean modern rooms and the availability of filtered water and ice in room area. pool staff were excellent and lifeguard very helpful. shower was excellent and bed was comfortable.
Stephen
diciembre de 2022
Hotel is beautiful. Pool area is lovely. Staff really attentive, special mention to Carolina. She was lovely and couldn’t do enough for you. The buffet breakfast is the best I have ever had. There is something for everyone.
Craig
octubre de 2024
Star Prestige
Steve
octubre de 2024
The hotel looks amazing from the time of arrival to the time you’re leaving. The staff are professional and friendly and always happy to help. From the moment you are greeted with a member of staff who are on hand to greet you and welcome you into the hotel also offering to help with your bags. During the stay there didn’t seem to be anything that was too much trouble for them. All in all a very nice and enjoyable stay, I will definitely be returning for my next holiday there thank you for making my stay a memorable one.
Nicholas
julio de 2024
This was one of the best hotels we’ve been so far! Staff is amazing and helpful. There was variety of breakfast/dinner options (we had half board but I’m sure lunch was good as well). Hotel is part of the “wave of change” and very sustainability, eco-oriented - providing unlimited filtered water in hallways to be filled in the glass bottles. Swimming pool area is spacious and has enough sun beds and nice restaurant for afternoon snacks/drinks. SPA area is highly recommended for massages or facial treatments. Beach is nearby hotel, 5 min walk. Highly recommended is boat excursion Volcanocean that can be scheduled directly from the hotel - we saw whales, dolphins and one turtle, it was amazing experience. Recommendation to visit El Teide volcano.
Alma
junio de 2022
The stay was wonderful and very relaxing. The room was a dream, it was always and everywhere clean and we felt very well looked after and comfortable throughout. The sunbeds by the pool are incredibly comfortable! What we liked best was the staff, very friendly, attentive and always on the ball. Especially in the evenings in the restaurant it was very pleasant and the staff were incredibly obliging and read every wish from your lips ;)
Carolin
noviembre de 2023
Friendly staff.Loved selection of food for Breakfast
Bernadette
octubre de 2023